The server list comes from the community master server list, the same one the in-game browser uses, plus any servers the site admin has added. Each server must answer the standard status query. If your server is missing, check it’s on the master list and that it answers queries from the internet. Then ask the site admin to add it by hand if needed.
Where the list comes from
- The master list: every 2 minutes the site reads the community master server list that the game’s server browser uses since the official one closed.
- Servers added by hand: the site admin can add servers that aren’t on the master list.
- A few days’ grace: a server stays on our list for 3 days after it drops off the master list, so a restart doesn’t make it vanish.
What to check
- It’s public. LAN and private servers aren’t listed.
- It reports to the master server. If players can’t see it in the in-game browser, we can’t either. The guide Get your SoF2 server listed covers the settings.
- It answers status queries. The site asks each server for its status over UDP on the game port. A firewall that blocks this makes the server look offline.
- It’s been a few minutes. New servers appear after the next check.
Listed but “offline”
The server is known but didn’t answer the last check. That’s usually a restart, a crash or a firewall. It comes back on its own when it answers. “Hide offline” on the server list hides these.
Ask for it to be added
If the server is public and answers queries but still isn’t listed, send the site admin the exact address and port. See Report a problem.
Questions
Players can join but the site shows no humans
Check whether they show as bots: players with a ping of 0 are treated as bots. Some setups report 0 for everyone.
My server shows twice
Two ports are merged only when they report the same game. If they run different maps or settings, they’re two servers.